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How to stay curious when you really want to prove your point

How to stay curious when you really want to prove your point

by Erin O'Malley | Feb 16, 2022 | Uncategorized

Imagine reading this quote say, in 1984.  “I will not be releasing any podcasts until further notice. To our #UnlockingUs and #DaretoLead communities, I’m sorry and I’ll let you know if and when that changes. Stay awkward, brave, and kind.” –Brené Brown What...
How are you doing? How to embrace questions to fuel connection

How are you doing? How to embrace questions to fuel connection

by Erin O'Malley | Mar 27, 2020 | Leadership

This question was the most received text and most sent text I received this week. Seems to be a lot of people checking in to see how we are doing. Rightly so. There is much to check in on. In this video we explore why this question is so important these days and why...
Active Listening: More than a Head Nod

Active Listening: More than a Head Nod

by Erin O'Malley | Apr 10, 2019 | Customer Experience, Leadership, Listening

[embedyt] https://www.youtube.com/watch?v=qn0QvAaPtug[/embedyt] Active listening.  How many of you have been to a workshop, a seminar, a training, when they talked about active listening? I’m going to bet the majority of you. I’m also going to bet...

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