The Best Way to Learn Is to Do
Erin is dedicated to helping leaders, teams, and organizations unleash the power of human connection to strengthen relationships, build trust, and create loyalty. Erin offers interactive workshops that equip participants with the tangibles to implement the Connection Framework.
Approach:
Erin connects with you prior to your event to deliver a tailored workshop experience based on your organization’s needs and culture. Workshops are experiential focused, with interactive exercises, simulations, and small group work. Erin incorporates tangible frameworks to make learning memorable and actionable. Facilitated discussions and candid feedback push participants to test their limits and create lasting behavioral change.
Workshops can be designed as breakout sessions, half-day, or full-day programs.
The Connected Team
The Whole Is Greater Than The Sum Of Its Parts
Synergetic Teams are fueled by a clear vision, storytelling, connection, communication, and creativity. Impactful teams embrace change and conflict head on and see both as opportunities for growth. When these elements are nurtured and practiced, the whole becomes greater than the sum of its parts—and the magic happens.
In this workshop you will:
- Define or refine your vision to make sure everyone is headed down the same path.
- Connect beyond the basics and discover how shared experiences and unique strengths forge strong teams.
- Practice listening, speaking, and writing for impact and clarity.
- Unleash your creativity to inspire innovation and progress.
- Confront change and conform conflict.
Connected Communication
It’s What We Say, and How We Say It
Confusion, wasted time, misunderstanding, frustration…these are just some of the consequences of poor communication. Using the principles in the Connection Framework as a guide, participants learn how to combat those pitfalls to become more intentional and impactful communicators.
In this workshop you will:
- Dispel the myths of old-school feedback models and master techniques to deliver and receive effective feedback.
- Discover the impact of the words you use, what you say, and how you say it.
- Evaluate your communication style and effectiveness.
- Practice active and empathetic listening techniques.
- Realize the power of unearthing stories in communicating with candor.
Trust: A Foundation of Connection
Fueling a Culture of Trust Through Connection
Trust is an essential ingredient of connection. When trust lacks, personal and work relationships become hard, expensive, and miserable. When there is a foundation of trust, work becomes easier, more profitable, and enjoyable. Explore the impact trust has on your relationships, profitability, and productivity.
In this workshop you will:
- Participate in an exercise that unlocks the most overlooked opportunity in building trust.
- Discover the three pitfalls that doom a trusted relationship.
- Learn the elements of the trust equation and how to apply them in your relationships.
- Assess your current trustworthiness and discover the words, behaviors, and actions that impact how others view your trust potential.
- Explore the role transparency and vulnerability play in trust.
Connect the Disconnect
Deflate Situations, Relate to Your Customers, and Elevate Your Relationships
A connected work culture ideally promotes progress, honesty, taking ownership, and action. However, even with best-laid plans, disconnect happens within our teams and with our customers. This workshop defines how to create a culture to Do The Right Thing with equal parts loyalty, profitability, and vision.
What You Can Expect:
- Learn how to deflate a negative situation by practicing empathetic listening.
- Become aware of the trigger words, actions, and behaviors that anger, frustrate, and irritate your customers and employees…and what to do instead.
- Practice techniques to respond empathetically.
- Experience how using the Deflate-Relate-Elevate formula leaves your customer, your bottom line, and your employees happy.