Rumination…Let’s discuss. We’ll keep it brief, because knowing me and my brain and how it works, I will ruminate on ruminating and that will get us all nowhere. You know the moment: you give a presentation, and you finish, and instead of that I WAS AWESOME feeling you know something was a … Read more about Rumination: how to stop the constant swirl.

“What you need to understand”…is how to connect to your team.
A few years back, the majority of my work was spent traveling to various car dealerships working to improve their customer and employee experience. Now, for anyone who has done an ideal client avatar exercise, let’s just say since those automotive days, my results never REMOTELY describe anyone in … Read more about “What you need to understand”…is how to connect to your team.

Who should you tell if you want to see a change?
I parked myself away from as many non-travelers as I could. There was a weather delay, and I settled myself in for the long haul of waiting and wondering if our flight would take off. Trying to mind my own, I had my AirPods in. Now, when I'm in an airport, it's always a bit of a mystery as … Read more about Who should you tell if you want to see a change?

The trick to fewer projects: how to stop fixing
“It may sound awful, but I think you just gave me a little trick to get out of a lot more projects that I shouldn’t be working on in the first place.” Ummm, why would that sound awful? That sounds delightful! That was the collective reaction to a participant's recap about what had been most … Read more about The trick to fewer projects: how to stop fixing