Erin’s Blog

I spent a few days in Minnesota last week with a group working on their communication skills. There were two stand-out moments; one predictable, one not.  The group was mid “skill-practice” (which yes, is a euphemism for role play) when I delivered some feedback to...

“Switch email list to Campaigns.” Those five words have been on my to-do list for approximately eight months. In a phenomenon that probably already has a name, but we’ll call it “Erin-itis” for our purposes, this to-do list item will probably take 30 minutes,...

Well, we finally heard from our new would-be-landlord how much he’s going to charge for our place. Put it this way: the 😂emoji is my favorite. It has been used at least one million times since we heard the number.    The number: between a $900-$1200...

May, 2008. I picked up and moved to Santa Fe, New Mexico, hired as the opening Training Manager for a Hilton Resort that was due to open that summer. This was a unique property in that it was located in the Pueblo of Pojoaque and would be the first resort/casino in...

We’re moving. Again. By again I mean for the third time in a year, and for the 12th time in the past ten years. But who’s counting?The dual move last year had a strong endgame–we landed 1 ½ blocks from the beach. The timing wasn’t quite right from when we got...

Mike, my husband, puts the groundskeeping crew at Augusta to shame. To say he is meticulous in his golf course superintending is to say it’s fairly warm in Florida right now. (Reference: heat index 108 today.) That guy could spot a weed on Mars.  Tuesdays are...

About 5 months into the start of the Covid pandemic (do I need to specify?) my husband’s car broke down. Perhaps better stated…it died. Up to Subaru heaven. Or wherever ancient Subarus go to rest.  Mike and I decided a replacement car was unnecessary since the only...

Rumination…Let’s discuss. We’ll keep it brief, because knowing me and my brain and how it works, I will ruminate on ruminating and that will get us all nowhere.  You know the moment: you give a presentation, and you finish, and instead of that I WAS AWESOME feeling...

A few years back, the majority of my work was spent traveling to various car dealerships working to improve their customer and employee experience. Now, for anyone who has done an ideal client avatar exercise, let’s just say since those automotive days, my results...

I parked myself away from as many non-travelers as I could. There was a weather delay, and I settled myself in for the long haul of waiting and wondering if our flight would take off.  Trying to mind my own, I had my AirPods in. Now, whether or not there is any...