Erin’s Blog
The Trick to Fewer Projects: How to Stop the Fixing
“It may sound awful, but I think you just gave me a little trick to get out of a lot more projects that I shouldn’t be working on in the first place.” Ummm, why would that sound awful? That sounds delightful! That was the collective reaction to a participant's...
What’s Working? What’s Not? How to Own it Through Self-Empathy
What you’re about to read was not the regularly scheduled newsletter for the week. Speaking of that regular schedule…Yesterday I had the thought that perhaps I should change my “Welcome In” email to say something more accurate. Instead of, “You’ll receive an email...
Jordan the Helpful Insurance Dude
Yesterday I found out I needed to procure some General Liability Insurance for a project I’m on. With unprecedented efficiency, I texted a friend, got a recommendation, jumped online, got a quote, thought “good enough,” called the number to give them my credit card...
Unsolicited Feedback: Why it Doesn’t Work
“Open to constructive feedback?” My immediate reaction when that gem of a question popped into my LinkedIn messages: “Not from you!” I refrained from flailing that response, deciding it had a bit too much of a nanna-nanna-poo-poo-type vibe. Although I was...
You’re Always On Stage: Why that well-meaning saying misses the mark
You’re always on stage! Leave it at the door! Smile! Oh, the number of times I chanted, taught, and encouraged my hospitality teams to do all of those things. Now, I’ll stand by the concepts. Who wants a grumpy server or an aloof person checking them into the...
Show Don’t Tell: How to Engage and Not Offend
She read the first draft of her acceptance speech for a prestigious award she received. There was a line along the lines of, “This group has always inspired me…”I resisted interrupting. Then, a minute later, another line, “I had struggled early in my career,...
Authority or leadership: which do you embrace?
I tagged along as a nanny of sorts with some family on a trip to Santa Fe, New Mexico. As soon as we arrived in the city and I took in the adobe buildings and the green chile–I made a vow that someday I would call Santa Fe home. The move to the high desert...
How to shift from “yeah buts…” to possibility in the great reset.
Mike (hubby), Steve (dog), and I were lucky enough to move a block from the ocean last August. While “lucky” could be an aggressive term as moving to the beach required a temporary 2-month stay at an Air B&B, the double move was made sweeter when you can hear...
Avoiding Difficult Conversations
"I tend to avoid difficult conversations." That comment on a recent workshop survey had me thinking--does anyone actually pursue difficult conversations? Then I remembered someone who did back in the day--me. They weren't so much difficult conversations with...
Listening Doesn’t Count Unless I Feel Heard
"Listening doesn't count unless I feel heard." You can attribute that quote to yours truly. While I definitely think it's weird when people quote themselves, that mantra is one that tends to hit hard and get a lot of "Amens!" when I share it. We’re talking...
