


Listening: How to calm down from an emotional response
[embedyt] https://www.youtube.com/watch?v=tIUeJ2CqhK8[/embedyt] Have you ever had that moment when you’re talking to someone and they start to say something and you think FOR THE LOVE OF ALL THAT IS HOLY DO NOT FINISH THAT STATEMENT. Something like,...
Active Listening: More than a Head Nod
[embedyt] https://www.youtube.com/watch?v=qn0QvAaPtug[/embedyt] Active listening. How many of you have been to a workshop, a seminar, a training, when they talked about active listening? I’m going to bet the majority of you. I’m also going to bet...
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