We were supposed to land at 2:00 PM on Sunday. We got in at 4:00 PM on Monday. No one needs to hear about people’s travel nightmares. They’re as boring as hearing women sitting around talking about their weight. There…
“It’s not about being brilliant about what you know if no one can access it.” Rebecca said these words last night during a professional development session I attended. I grabbed my pencil and wrote them down as fast as I…
Saturday Steve () and I headed out the door to meet my Aunt and Uncle for breakie at the local coffee shop. First Street, the road to all things coffee, is pedestrian and bike friendly. Which is convenient to live…
Mid-January this year, my Dad had to spend a few weeks in the hospital. He headed home and was on the mend, but my mom sent out the sos and said come up for a visit. They could use a…
Reading the room is a talent. And a gift. Some people got it in their bones. For others, it’s a learned skill. Leaders need it. Presenting to your team? You need it. Having a conversation with a client? You need…
There is a time and a place for everything. Well, for most everything. Scripts, be it for your customer experience team, your sales team, or your presentation to the board, have a time and a place. The beauty of a…
I remember back in the day when Thanksgiving break approached during school. Like the grammar and high school times. There was a half-day Wednesday, and then we’d drive up to my grandparents, who had a house on a little island…
Last week, I was in front of a room of 100 nurses and nurse leaders, facilitating a feedback workshop. I was overviewing Feedback 411–the basics–before we got into the framework. “If you see something, say something.” That’s the general vibe…
Yesterday, I headed to DFW. At JAX, before departing, I headed to the restroom. Crap–enter the moment of uncertainty when all the stall doors are closed, but are they all occupied? Cue the contortion. When you turn upside down, 50/50…
Last week, I decided to kick it old school and take the “L” train from O’Hare to downtown Chicago. I decided the potentially sus stink from the CTA was better than the 3433 Glade Plug-In chemical stench emanating from all…