Category connection

Communication, connection, Leadership, Management

The sign your culture might be in trouble…and how to engage instead.

A cluttered bulletin board with lots of signs

I headed out of the restaurant’s restroom last night then turned right around and walked back in. The sign. Now I have no idea what the sign actually says. I snapped a pic of it for your viewing purposes. As…

July 21, 2022

Communication, connection, Empathy, Leadership

Show Don’t Tell: How to Engage and Not Offend

She read the first draft of her acceptance speech for a prestigious award she received. There was a line along the lines of, “This group has always inspired me…” I resisted interrupting. Then, a minute later, another line, “I had…

May 20, 2022