The Danger of the Free Phenomenon
We chose the chef’s table, aka sitting at the expo table up close and personal with the chefs/cooks/dishwashers. Our obsession with The Bear drove our decision. Jill and I both ordered the tri-tip steak option for our mains, and requested it medium rare. Our temp was...
Owning It: A Little Goes a Long Way
Sometimes, I am astounded by the tiny amount of effort that can go such a long way toward building trust, putting a smile on someone’s face, and showing that you care. Take, for example, last week when I pulled up to exit the National Rental Car parking lot at the Yo...
What we Want, What they Want: The Gap in Between
Yo! What’s up! Think about that greeting, and imagine the places you might hear it. The local coffee shop? A party? Catching up with a buddy? Your first time at a doctor’s office, meeting the nurse practitioner that is going to help you with your physical? While the...
When the Teacher Gets Schooled
“So be here at 9:45 in one of these two buildings for the first-come, first-served tickets at the house, right? Is there anything else I need to know?” “Yes, that’s correct, and no, you’re all set!” That was the summary statement after asking six ways to Sunday...
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