Today’s newsletter is not about the one star I got on survey results the other day.
Why would I write a newsletter about one, 1 star review when the other 30 results were 4s and 5s? I wouldn’t, because that would be giving that one star review too much energy.
It’s also not about how I sought out the lowest scores on the survey first, to see what they said when there were so many 4s and 5s and “!!!!”– in good ways–calling for my attention. I definitely would not have looked for the low numbers first.
Not only would I not write a newsletter about that one star review, I also wouldn’t think about it past the initial scanning of the survey. I would look at it, shrug my shoulders, and say oh, that’s weird. A bit of an anomaly, and give it no more thought. It wouldn’t have popped into my head on my walk. Or while I was working out. Nor when I was prepping for a client call. Nah, I would have read it and moved on, never to think about it again.
I wouldn’t have emailed a few friends saying, “Listen to this!” because who cares about one, 1-star review? They wouldn’t have responded with explanations and support and name calling of said one-star-reviewer. None of that would have happened.
I wouldn’t have wondered what did I do wrong?
Wait, I thought I nailed it–am I wrong?
What did everyone else REALLY think?
Nope. Would have been completely focused on other stuff the rest of the week.
Because if I had done any of that stuff, (I totally did and then some!) I would have been out of whack with my attention. I would be giving one score, on a random survey, from one person, who may or may not have been having a bad day, who may or may not have cared what I was talking about, who may or may not have been interested, who may or may not be down with my style take up brain space and energy space and ain’t nobody got time for that.
Now if there were thirty five 1-star reviews, that just MIGHT be something to think about. (I also would not be writing a newsletter about that! 😅)
But one, 1 star review creeping in and sowing doubt and flipping your stomach and taking time and energy and spurring over-thinking and wondering-what-the-client-thought…that’s a cheap shot.
That’s when we say GET OFF ME because what do I know to be true?
The client told me they loved it.
The people hugging me in the bathroom told me they loved it.
The 95% of other people who filled out the survey told me they loved it.
I finished the workshop and thought “NAILED IT.” I loved it. 😉
Now this is not about me now giving myself ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.
This is about how when those cheap shots creep in, we get to choose our response.
We get to decide how to react.
Thinking about that, focusing on those thoughts, sitting in that story and noticing that narrative is a much better way to be.
There are always going to be the 1 star reviewers. Chances are, it’s more about them than it is about you. And thoughts of them and questions about them might pop into your head for a few days and make you wonder.
The choice?
Owning your energy. Owning your story. Owning your inner narrative so those cheap shots don’t take you out and waste time, energy, and your awesome on shit that doesn’t matter. That’s what this newsletter is really about.
Believe the good.
Own your shit.
Focus on the 4s and 5s.
And when those 1 star reviews creep in…just delete them from the survey so you never have to see them again.
