Can I Get a Side of Logic with That Rule?
For two years, post Peace Corps and then working at the most toxic work environment of my life it was time for me to chillax and do something mildly mindless. I bartended at LaPosada in Santa Fe. The law in New Mexico: card everyone. If you’re 100 years old and want a...
Full Circle Reflections
I had a full-circle moment this week. In Chicago this week, cohort 2 of Presenting with Impact Workshop with Hightower Financial Services. About three miles down the road is the home of the Swirl, Uncle Julio’s Hacienda, also the home of my first “real job,”...
Open Up to Possibilities
Eight years ago I worked on a project with an automotive company. Which led to another project with an automotive company. Which now, looking back, led to 4 years of career misery. Automotive people are not my jam. They are negative. They are adamantly resistant...Why We Resist Empathy, and What to do Instead
[embedyt] https://www.youtube.com/watch?v=CeDIxrbBnMU[/embedyt] A few years ago I was on a project with a big rental car company and we were working with their team on how to connect with and communicate with their customers better. We were in a session and we were...
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