Be Like Molly
Mid-January this year, my Dad had to spend a few weeks in the hospital. He headed home and was on the mend, but my mom sent out the sos and said come up for a visit. They could use a…
-
222 North Street • Neptune Beach, FL • 32266
courtney
The Corporate Poker Face
Exciting news for my friend! She interviewed for a leadership program she was nominated for at her company and got the great news that she was accepted! Slay. She had her post-interview debrief call yesterday and gave me a little…
Read the room…sometimes the times not right
Reading the room is a talent. And a gift. Some people got it in their bones. For others, it’s a learned skill. Leaders need it. Presenting to your team? You need it. Having a conversation with a client? You need…
Honking and Yelling and Leadership
This is when I think you should use your car horn: when you are about to smash into someone and/or someone is about to smash into you. Full stop. Unacceptable uses for car horns: laying on it when someone is…
When Scripts Go Wrong
There is a time and a place for everything. Well, for most everything. Scripts, be it for your customer experience team, your sales team, or your presentation to the board, have a time and a place. The beauty of a…
Struggle Sessions
The weekend was a FIELD HOCKEY EXTRAVEGANZA. My bro was at the field from 7:30 AM to 7:30 PM Friday. That’s four games of field hockey fun spread out over 12 hours! (Math is my specialty.) Except there was something…
Thanksgiving Changes
I remember back in the day when Thanksgiving break approached during school. Like the grammar and high school times. There was a half-day Wednesday, and then we’d drive up to my grandparents, who had a house on a little island…
Hot Take vs Molehills and Mountains
Last week, I was in front of a room of 100 nurses and nurse leaders, facilitating a feedback workshop. I was overviewing Feedback 411–the basics–before we got into the framework. “If you see something, say something.” That’s the general vibe…
Less Anxious, More Joy
It was debrief call time. I’m all about reflecting, and am happy to report that I reflect more and ruminate less these days. I also like to hear from my clients about their experiences, because you know, feedback. “The people…
Lessons from Francois: Give It a Try To Get By
Back in ‘87 I thought I was the coolest thing in town because I worked at Bennigan’s. You heard me. To this day, Benningan’s birthday song is the only song I’ll sing out loud. The particular Bennigan’s I worked at…