Struggle Sessions
The weekend was a FIELD HOCKEY EXTRAVEGANZA. My bro was at the field from 7:30 AM to 7:30 PM Friday. That’s four games of field hockey fun spread out over 12 hours! (Math is my specialty.) Except there was something…
courtney
Thanksgiving Changes
I remember back in the day when Thanksgiving break approached during school. Like the grammar and high school times. There was a half-day Wednesday, and then we’d drive up to my grandparents, who had a house on a little island…
Hot Take vs Molehills and Mountains
Last week, I was in front of a room of 100 nurses and nurse leaders, facilitating a feedback workshop. I was overviewing Feedback 411–the basics–before we got into the framework. “If you see something, say something.” That’s the general vibe…
Less Anxious, More Joy
It was debrief call time. I’m all about reflecting, and am happy to report that I reflect more and ruminate less these days. I also like to hear from my clients about their experiences, because you know, feedback. “The people…
Lessons from Francois: Give It a Try To Get By
Back in ‘87 I thought I was the coolest thing in town because I worked at Bennigan’s. You heard me. To this day, Benningan’s birthday song is the only song I’ll sing out loud. The particular Bennigan’s I worked at…
When it’s time to walk away…
I don’t know about you, but this week has been a lot. The heaviness of the news of the destruction from the hurricane is heartbreaking. If you’re into these sorts of things, apparently, there was some sort of astrological chaos…
When Everyone Knows But Them
“Can you pause the recording?” OFC, I replied. We were mid Coaching Clinic — implementation sessions held after workshops where participants get real one-on-one feedback — when the request came in. Turns out the requester knew where the conversation was…
100th Edition! Lessons Learned
A year into your Peace Corps service as a volunteer is a milestone of sorts. It’s when you feel more like a native of the host country than an American. For me, it meant I felt Panamanian. Your work projects…
Whoa… What Just Happened There?
Scenario one during the Coaching Clinic: dealing with the patient who went 0-60. Context: Coaching Clinics are post-workshop-follow-ups so participants can go and practice what they learn in the OG workshop and then come back and report out how it…
Maybe Give Yourself Feedback?
Years ago, I was on a project with Mazda North America. We focused on the client experience, and if you have ever bought a car, I need not say more as to why. They instituted a new policy: no more…