Show Don’t Tell: How to Engage and Not Offend

She read the first draft of her acceptance speech for a prestigious award she received. There was a line along the lines of, “This group has always inspired me…”I resisted interrupting.  Then, a minute later, another line, “I had struggled early in my career, and...
Avoiding Difficult Conversations

Avoiding Difficult Conversations

“I tend to avoid difficult conversations.” That comment on a recent workshop survey had me thinking–does anyone actually pursue difficult conversations? Then I remembered someone who did back in the day–me. They weren’t so much difficult...